Ongoing Client Support

Ongoing Client Support

The success of ValTouch has been derived from the relationships we sustain beyond our clients' initial investment. Our commitment to loyalty is evidenced in our outstanding customer support. We encourage you to review and evaluate us from our dedication and excellence we strive to add value to your process at every stage.

The ValTouch maintenance and support plan is fully comprehensive and entitles your organization to free software upgrades, repairs to facilities in place, minor program modifications, and implementation of new functionality modules purchased in the future.

Additionally, one of the most valuable options we provide is direct communication to an experienced support staff member at our headquarters located Bangalore. Beyond our support telephone number, client support extends to live online support chat for IM (instant message) exchanges, our online Knowledge Center and a help-desk e-mail option.

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